Wednesday, 14 November 2012

Firefox Tips:Firefox Browser running but not open

Firefox Troubleshooting:

The fix was to uninstall Firefox and then manually delete in the registry (using the program regedit.exe provided by Microsoft) most entries for Firefox (especially those in HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE), then reinstalling Firefox. It now opens normally.

Chrome Troubleshooting:

I right click on the Chrome shortcut, get the Properties and click on the Open File Location button. This takes me to folder
Sure enough, there is a file in that folder called debug.log and it's just what I was looking for, an error log in plain text. In Notepad, it looks like gibberish, but displayed in a better text editor, such as Notepad++, the errors are easy to read. 
There seem to be a pair of errors generated every time I try to run Chrome. The first pair is below.
  Failed to load Chrome DLL from

  Could not find exported function

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